Prices

Umbriastore informs the user that list prices not in Euro are displayed According to the daily exchange rate.

Payments are made based on the most updated exchange rate between foreign currency and Euro.

Product and package prices include VAT

Any customs fees are at the customer's expense.

 

Goods

Goods are delivered by express courier Perishable food products (such as cheese and charcuterie) are ONLY shipped by express.

Delivery service is guaranteed worldwide. Products purchasable from the the basket are always available. Goods are always shipped from our offices in Foligno

 

Security

Credit card purchases are regulated via virtual POS guaranteed by a 128 bit digital Verisign certificate. Therefore, data is encoded and secure and, consequently, confidential.

The secure transaction can be verified using the closed padlock icon (or key) that the browser displays in the lower window bar.

 

Shipping

Bestitalystore.it  guarantees that with order confirmation the goods will be shipped, usually, within 72 hours from the order, on working days.

Customers are required to provide quickly Umbriastore, the courier, Customs Offices, or any other entity involved with the logistics of the order with any information or personal information needed to allow a prompt delivery of the order. Products will be shipped by DHL. Delivery times vary from 24/48 hours to 10 days according to shipment method.

For islands and remote locations for which couriers require an additional charge, Umbriastore, prior to delivery, will let the client know the extra charges to be paid, in order to receive confirmation.

To ensure the quality of our products during the summer non perishable products are shipped on Thursdays and Fridays so that they remain firm in the warehouses of the couriers. The shipments are postponed to Monday.

 

Regulations

All Bestitalystore.it purchases are subject to the terms indicated in Legislative decree 15/01/92 n.50 and amendments.

For further information contact info@umbriasoft.net

 

Privacy

 Bestitalystore.it applies the indications expressed in ART. 10 OF LAW N. 675 DATED 12.31.1996 regarding privacy.

The customer may access his/her information at any time and request its modification and/or cancellation.

Information required in the order form are only used to guarantee shipping and are never disclosed to third parties. The customer will only receive information on new offers or products via e-mail.

 

Refunds

Unsatisfied customers may request a REFUND (D.Lgs 22/05/99 n. 185) via written communication within 10 (ten) working days from product receipt including: reason for refund, product identification, order number and bank information (bank, branch, a/c number) addressed to:

SOFT ECONOMY SOC. COOP. A R.L.

Via G.Vasari 9I 
06034-Foligno (PG) Italia

The product should be returned, at the expense of the customer by courier to: SOFT ECONOMY SOC. COOP. A R.L.

Via G.Vasari 9I 
06034-Foligno (PG) Italia, no later than 10 working days from receipt of goods.

In the case of perishable products must be packaged using the refrigerant in the package insert Umbriastore opporunamente refrozen.

The refund will take place 'by bank within 30 days of receiving notice.

 

Customer service

The following address is available for inquiries, customer service and claims:

info@umbriasoft.net

Support is supplied by our personnel at the address: info@umbriasoft.net